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One-Stop Centers/workforce

ICI has pioneered activities to help the general employment system reach job seekers with disabilities through comprehensive research, training, and consultation activities nationwide.

Publications related to One-Stop Centers/workforce

Job Seekers with Disabilities at One-Stop Career Centers: An Examination of Registration for Wagner-Peyser Funded Employment Services from 2002 to 2007

DataNote No. 25, 2009

The Wagner-Peyser Act of 1933 established a nationwide system of public employment services, known as the Employment Service. Wagner-Peyser funds are a primary source of funding for the services of One–Stop Career Centers that provide employment services available to all people, including people with disabilities. This data note examines trends on a national and state-by-state basis in the number and percentage of job seekers who self-identified as having disabilities who register for Wagner-Peyser Employment Services. Readers should note that because disability status in this data source is self-identified, it is likely disability among job seekers who register for Wagner-Peyser services is underreported and the actual numbers of people with disabilities who register for services are higher.

Access for All Customers: Universal Strategies for One-Stop Career Centers

Institute Brief Issue No. 26

One-Stop Career Centers serve a diverse range of customers. These include individuals with a variety of educational and work backgrounds, people from diverse racial, linguistic and ethnic cultures, as well as individuals with a wide range of disabilities and support needs. One way of addressing the needs of this diverse customer base is to develop services and systems that respond to the needs of each of these groups. However, this can be expensive and labor-intensive. A more effective way to serve this broad customer pool is to provide One-Stop services according to the principles of what is known as "universal design," using common strategies that benefit many groups – and that reinforce the concept of an inclusive setting that welcomes and celebrates diversity. To find a manageable approach to meet the needs of their many customers, One-Stop Career Centers can think universally about how they design their physical space, service delivery systems, and customer resources. For example, the barriers faced by people who cannot read are similar despite the cause (e.g. cognitive disability, illiteracy, or limited English proficiency). Therefore, the strategies to overcome this barrier and allow customers to benefit from One-Stop services will be similar.
This proactive approach lessens the extent of service specialization that may be required to meet the needs of some audiences. When services are designed universally, they are more likely to benefit job seekers with a wide range of learning styles, languages, educational levels, intelligences, and abilities, allowing the One-Stop to meet customer needs in a more efficient fashion.

One-Stop Collaborations: The Key to Expanding Your Workforce Connections

MassWorks 6, 2008

Finding ways to collaborate with the mainstream workforce system can not only expand the opportunities for the people you serve but position your organization as a valuable resource to the workforce development system.

WIA Employment Outcomes

Data Note 6, 2006

The U.S. Department of Labor tracks several performance measures for people served in the One-Stop system. This Data Note focuses on people with disabilities in two funding categories. Data set: WIA.

Access for All: A Resource Manual for Meeting the Needs of One-Stop Customers with Disabilities

Resource Guide 6

This comprehensive manual is designed to enhance the ability of One-Stop Career Centers to meet the needs of people with disabilities, and provides practical information on a variety of topics, including etiquette; job development and accommodations; working with the disability service system; legal guidelines; and extensive resources.

ICI: promoting inclusion for people with disabilities