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David Hoff

Senior Technical Assistance Specialist

David Hoff

B.S., Cornell University
M.S.W., Concentration in Policy, Planning, and Administration, Rutgers University

David Hoff, M.S.W., has an extensive background in providing training and technical assistance to community agencies and public systems on strategies to enhance services to people with disabilities. He has designed and delivered over 150 presentations in 24 states on effective practices in human services and workforce development, and provided technical assistance to over 30 public systems and nonprofit organizations throughout the U.S. He currently concentrates on working with community rehabilitation providers to improve employment outcomes for the individuals they serve and identifying changes in public policy that will support these efforts.

Much of David’s previous work at ICI focused on enhancing the ability of the general workforce development system to serve people with disabilities. He is the lead author and editor of Access for All, a manual for One-Stop Career Centers published by ICI. He has also written extensively on other topics related to the employment of people with disabilities. In addition to his nine-plus years at ICI, David has been an administrator for a Local Workforce Investment Board and spent several years in a direct service role assisting individuals with disabilities to find and maintain employment. Prior to entering the human service field, he held management roles in the private sector for ten years. David is currently the board president of New England Business Associates, a community-based supported employment provider, and serves on the Education Inclusion Task Force in his town.

ICI publications by David Hoff

Job Seekers with Disabilities at One-Stop Career Centers: An Examination of Registration for Wagner-Peyser Funded Employment Services from 2002 to 2007

The Wagner-Peyser Act of 1933 established a nationwide system of public employment services, known as the Employment Service. Wagner-Peyser funds are a primary source of funding for the services of One–Stop Career Centers that provide employment services available to all people, including people with disabilities. This data note examines trends on a national and state-by-state basis in the number and percentage of job seekers who self-identified as having disabilities who register for Wagner-Peyser Employment Services. Readers should note that because disability status in this data source is self-identified, it is likely disability among job seekers who register for Wagner-Peyser services is underreported and the actual numbers of people with disabilities who register for services are higher. (11/2009)

Access for All Customers: Universal Strategies for One-Stop Career Centers

One-Stop Career Centers serve a diverse range of customers. These include individuals with a variety of educational and work backgrounds, people from diverse racial, linguistic and ethnic cultures, as well as individuals with a wide range of disabilities and support needs. One way of addressing the needs of this diverse customer base is to develop services and systems that respond to the needs of each of these groups. However, this can be expensive and labor-intensive. A more effective way to serve this broad customer pool is to provide One-Stop services according to the principles of what is known as "universal design," using common strategies that benefit many groups – and that reinforce the concept of an inclusive setting that welcomes and celebrates diversity. To find a manageable approach to meet the needs of their many customers, One-Stop Career Centers can think universally about how they design their physical space, service delivery systems, and customer resources. For example, the barriers faced by people who cannot read are similar despite the cause (e.g. cognitive disability, illiteracy, or limited English proficiency). Therefore, the strategies to overcome this barrier and allow customers to benefit from One-Stop services will be similar.
This proactive approach lessens the extent of service specialization that may be required to meet the needs of some audiences. When services are designed universally, they are more likely to benefit job seekers with a wide range of learning styles, languages, educational levels, intelligences, and abilities, allowing the One-Stop to meet customer needs in a more efficient fashion. (1/2009)

Disclosure of Disability Information at a One-Stop Career Center: Tips and Guidelines

One-Stops Career Centers (One-Stops) were established under the federal Workforce Investment Act to provide a full range of job seeker assistance under one roof. One-Stops are located at a variety of locations in each state, with more than 3,200 centers across the country. More than 13 million people per year use the One-Stop system. Many of these are people with disabilities. (1/2009)

Job Seekers with Disabilities at One-Stop Career Centers: An Overview of Registration for Wagner-Peyser Funded Employment Services

This data note explores how states vary in the number and percentage of job seekers with disabilities who register for services and identify as having a disability. In 2005, across all states and the District of Columbia, 3.1% of all job seekers were people who reported having a disability at registration (see table). The percentage of registered job seekers with a disability ranged from 0% in Washington D.C. to 8.3% in Delaware. The percentage of individuals identifying they have a disability has shown a steady increase over time, from 2.3% in 2002 to the 3.1% 2005 figure. In examining and interpreting this data, it is important to note that this data may not fully reflect the use of these services by people with disabilities, as it does not include individuals with non-apparent disabilities who have declined to identify that they have a disability. (2/2008)

Minimum Wage Increase: What It Means for People with Disabilities (UPDATED 2009)

This publication provides guidance to individuals with disabilities regarding the increase in minimum wage, with a particular focus on understanding who this increase applies to, the impact of the wage increase on public benefits, and how to deal with issues that may arise with employers. (7/2007)

Select outside publications by David Hoff

Hoff, D. (2000). Transition and One-Stops--a perfect match. Point of Departure, 5(1), 3.

Hoff, D. (2001). The Workforce Investment Act and One-Stop Centers: Opportunities and issues for the disability community. Job Training & Placement Report, 25(7), pp. 1-3.

Hoff, D., Gandolfo, C., Gold, M., and Jordan, M. (2000). Demystifying job development. St. Augustine, FL: TRN.

ICI: promoting inclusion for people with disabilities