ICI publications by Sheila Fesko

Necesidades Laborales de Individuos con VIH/SIDA: Proveedores de Servicios Opinan

Los individuos con VIH/SIDA a menudo se enfrentan a desafíos cuando se ocupan de cuestiones laborales relacionadas con su estado de salud. El presente informe resume las experiencias de las Organizaciones de Servicios Relacionados con el SIDA y de los servicios de rehabilitación vocacional en la prestación de servicios relacionados con el empleo a individuos con VIH/SIDA. (5/1997)

Shared Responsibility: Job Search Practices from the Consumer and Staff Perspective

A review of a national study of the job search practices used by community rehabilitation providers and independent living centers, focusing on the relationship between these practices and employment outcomes such as job satisfaction, wages, and hours. (5/1996)

Case Studies on the Implementation of the Workforce Investment Act: Focus on Merging Cultures

The many changes mandated by WIA create opportunities and challenges. These lessons from the field offer practical solutions for state and local entities and are intended to stimulate discussion, creativity, and thoughtful planning among members of the workforce and disability communities. (3/2003)

Case Studies on the Implementation of the Workforce Investment Act: Spotlight on Kentucky

The implementation of WIA requires major organizational change for employment and training agencies. These publications highlight findings from case studies in three states and identify how states have begun to collaborate and the subsequent impact on people with disabilities. (7/2002)

Access for All Customers: Universal Strategies for One-Stop Career Centers

One-Stop Career Centers serve a diverse range of customers. These include individuals with a variety of educational and work backgrounds, people from diverse racial, linguistic and ethnic cultures, as well as individuals with a wide range of disabilities and support needs. One way of addressing the needs of this diverse customer base is to develop services and systems that respond to the needs of each of these groups. However, this can be expensive and labor-intensive. A more effective way to serve this broad customer pool is to provide One-Stop services according to the principles of what is known as "universal design," using common strategies that benefit many groups – and that reinforce the concept of an inclusive setting that welcomes and celebrates diversity. To find a manageable approach to meet the needs of their many customers, One-Stop Career Centers can think universally about how they design their physical space, service delivery systems, and customer resources. For example, the barriers faced by people who cannot read are similar despite the cause (e.g. cognitive disability, illiteracy, or limited English proficiency). Therefore, the strategies to overcome this barrier and allow customers to benefit from One-Stop services will be similar.
This proactive approach lessens the extent of service specialization that may be required to meet the needs of some audiences. When services are designed universally, they are more likely to benefit job seekers with a wide range of learning styles, languages, educational levels, intelligences, and abilities, allowing the One-Stop to meet customer needs in a more efficient fashion. (1/2009)

ICI: promoting inclusion for people with disabilities