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WIA is Now WIOA: What the New Bill Means For People with Disabilities

With the passage of the Workforce Innovation and Opportunity Act (WIOA), Congress has reauthorized the Workforce Investment Act of 1998 (WIA), including the Rehabilitation Act, through 2020. Commenting on the bill’s passage, President Obama stated that the bill "will help workers, including workers with disabilities, access employment, education, job- driven training, and support services that give them the chance to advance their careers and secure the good jobs of the future."

Disability and Occupation

Data Note 13, 2007

It is well-documented that people with disabilities have a significantly lower rate of employment than people without disabilities (36% versus 74% according to the 2006 American Community Survey (ACS). Less is known about the types of work they do. Using the occupational classification system within the ACS, researchers explored the prevalence of people with disabilities within occupational groupings and discuss its relationship to occupational growth1. Future analysis will address variation across disability groups.

Massachusetts Leaders Take on Education Reform with Input from New Commission on the Skills of the American Workforce (2/28/07)

Institute for Community Inclusion and College of Management Announce Workforce Training Initiative

Education and workforce leaders gathered today at UMass Boston to discuss Tough Choices or Tough Times, a clarion call for change in the education and workforce systems. In response to this challenge, the new ICI/COM effort addresses the core concerns of the progressive workforce system.

Innovations in Employment Supports: Colorado's State Division of Developmental Services

Research to Practice 39

Between the years of 1985 and 1996 Colorado experienced significant growth in integrated employment for people with mental retardation and developmental disabilities. Several factors were consistently highlighted as contributing to Colorado's employment outcomes during this period.

WIA Employment Outcomes and Trends

Data Note No. 19, 2008

WIA Employment Outcomes and Trends

SSI recipients with disabilities who work and participation in 1619b

Data Note #12

Supplemental Security Income (SSI) is a federally funded program that provides cash assistance for basic needs. Individuals with a low-income who are over the age of 65, blind, or have a disability are eligible for assistance. SSI beneficiaries typically also receive health insurance coverage through Medicaid. Losing Medicaid benefits can be of concern for SSI recipients with disabilities who desire to work, or are currently working. Section 1619b of the Social Security Act allows individuals to work and continue to receive Medicaid assistance when their earnings are too high to qualify for SSI cash payments as long as they meet other eligibility requirements for the SSI program and continue to need Medicaid in order to work.

National Day and Employment Service Trends in MR/DD Agencies

Data Note 11b, 2007

The data represented here describe the core elements of ICI's National Survey of Day and Employment Services. Integrated employment includes both individual employment and group supported employment and facility-based settings include both facility-based work services and facility-based non-work services. Reported participation in community-based non-work services, defined as non job-related supports focusing on community involvement and typically identified as community integration or community participation services, has steadily increased since this service was added to the survey in 1996, growing from 14.5% in 1999 to 21% in 2004.

VR Rehabilitation Rates of People with Mental Retardation/Developmental Disabilities (MR/DD) in 2005

DataNote 11, 2007

Of the over 48,000 persons nationwide with mental retardation or other developmental disabilities (MR/DD) who closed out of the Vocational Rehabilitation (VR) system after receiving employment services in FY2005, more than half were successful closures, yielding a rehabilitation rate of 56.9%. The rehabilitation rate is calculated by dividing the number of successful closures, which is employment in any setting with the exception of sheltered workshops, by the total number of closures who received employment services.

Employment Rates for People With and Without Disabilities

Data Note 10, 2007

Data show that people with disabilities are consistently less likely to be working than their non-disabled counterparts. In this data note, we compare the employment rate for working-age people with and without disabilities.

Integrated Employment Outcomes Through Person-to-Person Technical Assistance: New Hampshire

New Hampshire implemented an innovative technical assistance model that promoted organizational change to expand individual employment opportunities. This person-to-person change began at the micro level but "trickled up" through organizations across the state.

Shifting Resources Away from Sheltered Workshops in Vermont

Over six years, regulations in Vermont gradually restricted and eventually prohibited the use of state funds for sheltered workshops or enclaves. Concurrent with the change in funding regulations, the state worked with providers to convert the remaining sheltered workshops in Vermont.

Employment First! Making Integrated Employment the Preferred Outcome in Tennessee

The goal of Employment First was to make employment the first day service option for adults receiving supports funded by DMRS, Medicaid, or the state.

Washington State's Working-Age Adult Policy

Washington's Division of Developmental Disabilities (DDD) has recently issued a new policy which went into full effect on July 1, 2006. This policy "designates employment supports as the primary method of furnishing state-financed day services to adult participants." Emphasizing community employment as the primary service option, the policy further states that: "services for persons under the age of 62 that do not emphasize the pursuit or maintenance of employment in integrated settings can be authorized only by exception to policy" (WA DHSH, DDD, "County Services for Working Age Adults" Policy 4.11). Initially adopted in 2004, this policy does not eliminate sheltered employment or community access services; rather, it focuses supports towards gainful employment.

The Relationship Between Supported Employment Status and Minimum Wage for Vocational Rehabilitation Integrated Employment Closures in 2004

Data Note 9, 2006

This Data Note examines how wages for VR customers in supported employment compare to those earned by other customers.

Relationship Between Integrated Employment and State Unemployment Rates for MR/DD Consumers

Data Note 8, 2006

Researchers explored state unemployment rates to determine whether a state's MR/DD agency employment outcomes were related to the state's economy. Data set: MR/DD.

Massachusetts Employment and Disability Snapshot Report, 2000-2005

Research Report

The second in an annual series of snapshot reports on the employment of people with disabilities in Massachusetts.

Relationship Between MR/DD Consumers in Integrated Employment and Working SSI Recipients

Data Note 7, 2006

Analysis shows that employment outcomes for MR/DD consumers in integrated employment and working SSI recipients may be related within states. Data set: SSA.

WIA Employment Outcomes

Data Note 6, 2006

The U.S. Department of Labor tracks several performance measures for people served in the One-Stop system. This Data Note focuses on people with disabilities in two funding categories. Data set: WIA.

Relationship Between SSI Recipients Who Work and State Unemployment Rate

Data Note 5, 2006

Many people who receive SSI benefits are unemployed. However, in 2004 the percentage of SSI recipients who were working varied considerably by state. To understand this variation, researchers correlated the percentage of employed SSI recipients with 2004 state unemployment rates. Data set: SSA.

Trends and Emerging Issues Regarding SSA/VR Reimbursements for SSI/SSDI Recipients

Research to Practice 43

This brief discusses the declining amount of reimbursement paid to public VR agencies from federal fiscal year (FFY) 2002 to FFY 2005 by considering the impact that fewer claims submitted and a rising SGA level may have on the amount of reimbursement paid.

Massachusetts Employment and Disability Snapshot Report, 2000-2004 (Report 1)

Research Report

This is the first in an annual series of snapshot reports on the employment of people with disabilities in Massachusetts. It offers an overview of trends in employment of people with disabilities for people with disabilities, advocates, policymakers, researchers, and other interested parties.

Policy Proposals for Improving SSDI, SSI, and Medicaid Work Incentives

Policy Brief 11

Links to articles addressing potential Social Security improvements.

The National Survey of Community Rehabilitation Providers, FY2002-2003 Report 3: Involvement of CRPs in the Ticket to Work and the Workforce Investment Act

Research to Practice 41

This Research to Practice brief examines CRP participation in the Ticket to Work and the Workforce Investment Act (WIA). Findings showed that CRPs were more involved in WIA than the Ticket program.

Community-Based Non-Work Services: Findings from the National Survey of Day and Employment Programs for People with Developmental Disabilities

Research to Practice 42

As community-based services for adults with developmental disabilities develop, one category remains underexplored: community-based non-work (CBNW). Findings from an ICI survey show that while CBNW is a growing part of the service mix, its definitions and requirements remain fuzzy.

Employment Services and Outcomes of People Receiving Welfare Benefits and Vocational Rehabilitation Services

Research to Practice 40

Poverty programs have undergone substantial reform in the past decade, and there has been a heightened interest in exploring the experiences of people with disabilities who receive welfare benefits. This report profiles people with disabilities who had TANF, GA, or both at application to VR services and completed these services in the year 2003.

Diabetes and Vocational Rehabilitation Employment Services and Outcomes

Research to Practice 38

Approximately 18 million people in the U.S. have diabetes. This brief uses Rehabilitation Services Administration data to provide a picture of people with diabetes using the Vocational Rehabilitation system.

SSA Work Incentives Enrollment, 1990-2004

Data Note 3, 2005

To encourage employment for individuals with disabilities, the Social Security Administration offers provisions that limit the impact of work on benefits. The September, 2005 Data Note displays the number of people enrolled in these work incentive programs.

What Do Vocational Rehabilitation (VR) Services Cost?

Data Note 1, 2005

The Vocational Rehabilitation (VR) system can purchase a wide array of services to support employment. The February, 2005 Data Note summarizes the cost per VR case in fiscal year 2003. Costs varied widely according to disability type.

Recovery with Results, Not Rhetoric

Monograph 35

This report examines ways that the workforce development system can help people with psychiatric disabilities find good jobs.

Case Studies of Local Boards and One-Stop Centers: Underutilization of One-Stops by People with Significant Disabilities

Case Studies 13

This series of products offers practical solutions for Local Workforce Investment Boards and One-Stop Career Centers as they strive to serve all customers, including those with disabilities. Existing data indicates that people with disabilities underutilize One-Stops. The disproportionately high rate of unemployment among people with disabilities makes this a critical issue. However, many One-Stops have created successful strategies to improve access.

Case Studies of Local Boards and One-Stop Centers: Strategies for Maximizing Staff Competence When Supporting Job Seekers with Disabilities

Case Studies 12

This series of products offers practical solutions for Local Workforce Investment Boards and One-Stop Career Centers as they strive to serve all customers, including those with disabilities. One-Stops that effectively serve job seekers with disabilities spend energy and resources on staff development and training, although even with these efforts there continue to be concerns about One-Stop staff members' understanding of disability issues and employment.

Economic Engagement: An Avenue to Employment for Individuals with Disabilities

Research Report 33

This report summarizes the findings of a panel of experts convened by Centers for Medicare and Medicaid Services (CMS) and charged with identifying key strategies that would support increased workforce participation by persons with disabilities served and supported through state-based Medicaid Buy-In programs.

Creative Involvement of Community-Based Disability Organizations

Case Studies 11

This series of products offers practical solutions for Local Workforce Investment Boards and One-Stop Career Centers as they strive to serve all customers, including those with disabilities. WIA facilitates partnerships to improve service delivery. Although the state Vocational Rehabilitation agency is the only mandated disability partner, community-based organizations can also work with One-Stops.

Case Studies of Local Boards and One-Stop Centers: Levels of Involvement of State VR Agencies with Other One-Stop Partners

Case Studies 10

This series of products offers practical solutions for Local Workforce Investment Boards and One-Stop Career Centers as they strive to serve all customers, including those with disabilities. Although WIA's requirements for VR participation are clear, the parameters are flexible. Defining the role of VR has had its challenges, but there are numerous examples of VR agencies working creatively to establish effective partnerships.

Case Studies of Local Boards and One-Stop Centers: Tackling Fiscal Issues

Case Studies 9

This series of products offers practical solutions for Local Workforce Investment Boards and One-Stop Career Centers as they strive to serve all customers, including those with disabilities. In addition to service delivery, WIA encourages One-Stop partners to share in the operating costs of the One-Stop. While the potential benefits are clear, the practicalities can be complex. This brief shares some of the strategies that One-Stop partners have used to address this challenge.

The National Survey of Community Rehabilitation Providers, FY2002-2003, Report 1: Overview of Services and Provider Characteristics

Research to Practice 35

Two briefs examine the services people with developmental disabilities receive from community rehabilitation providers (CRPs). Despite recent emphasis on work in the disability field, people with DD were predominantly in sheltered employment or non-work services. Of people with DD in integrated employment, the majority had individual competitive jobs. However, three group employment models had above-average percentages of individuals with DD.

Innovations in Employment Supports: New Hampshire's State Division of Developmental Services

Research to Practice 34a

Between 1988 and 2001, New Hampshire's Division of Developmental Services transformed the state's day and employment services from a facility-based model to an inclusion model that supports 94% of its individuals in the community. This brief highlights several factors contributing to New Hampshire's employment outcomes.

Improving Employment Outcomes: Collaboration Across the Disability and Workforce Development Systems

Monograph

Proceedings of a summit on disability/workforce partnerships to improve employment outcomes.

Innovations in Employment Supports: Washington State's Division of Developmental Disabilities

Research to Practice 33a

As evidence of the positive outcomes associated with integrated employment develops it is important to identify policy and practices at the state level that expand access to employment opportunity. This brief presents findings from Institute for Community Inclusion (ICI) case study research focused on state agencies that support individuals with developmental disabilities.

Case Studies on the Implementation of the Workforce Investment Act: Focus on Accessibility

Case Studies 6

The many changes mandated by WIA create opportunities and challenges. These lessons from the field offer practical solutions for state and local entities and are intended to stimulate discussion, creativity, and thoughtful planning among members of the workforce and disability communities.

Case Studies on the Implementation of the Workforce Investment Act: Focus on Leadership

Case Studies 7

The many changes mandated by WIA create opportunities and challenges. These lessons from the field offer practical solutions for state and local entities and are intended to stimulate discussion, creativity, and thoughtful planning among members of the workforce and disability communities.

Case Studies on the Implementation of the Workforce Investment Act: Focus on Merging Cultures

Case Studies 8

The many changes mandated by WIA create opportunities and challenges. These lessons from the field offer practical solutions for state and local entities and are intended to stimulate discussion, creativity, and thoughtful planning among members of the workforce and disability communities.

Medicaid Involvement in Employment-Related Programs- Findings from the National Survey of State Systems and Employment for People with Disabilities

Research to Practice 33

This brief analyzes data from ICI's National Survey of State Systems and Employment for People with Disabilities regarding the priority Medicaid agencies place on employment and their involvement in recent policy initiatives.

Case Studies on the Implementation of the Workforce Investment Act: Focus on Involving People with Disabilities

Case Studies 5

The many changes mandated by WIA create opportunities and challenges. These lessons from the field offer practical solutions for state and local entities and are intended to stimulate discussion, creativity, and thoughtful planning among members of the workforce and disability communities.

The Applicability of the ADA to Personal Assistance Services in the Workplace

Policy Brief 10

This policy brief addresses whether providing personal assistance services in the workplace is a reasonable accommodation as defined in the ADA, and if so, under which circumstances.

High-Performing States in Integrated Employment

Research to Practice 32

Despite recent improvements, community employment outcomes vary widely across states. This report highlights successful practices of states that were identified as "high performers" in integrated employment for people served by state MR/DD agencies.

Case Studies on the Implementation of the Workforce Investment Act: Focus on Co-location

Case Studies 4

The many changes mandated by WIA create opportunities and challenges. These lessons from the field offer practical solutions for state and local entities and are intended to stimulate discussion, creativity, and thoughtful planning among members of the workforce and disability communities.

Collaboration Between Medicaid and Other State Agencies- Findings from the National Survey of State Systems and Employment for People with Disabilities

Research to Practice 31

Many state Medicaid agencies are playing a greater role in multi-agency efforts to promote employment for people with disabilities. This brief uses data from the National Survey of State Systems and Employment for People with Disabilities to explore the varieties of collaboration Medicaid agencies are using and the agencies they are collaborating with.

Case Studies on the Implementation of the Workforce Investment Act: Spotlight on Maine

Case Studies 3

The implementation of WIA requires major organizational change for employment and training agencies. These publications highlight findings from case studies in three states and identify how states have begun to collaborate and the subsequent impact on people with disabilities.

Selecting a Payment System Under the Ticket to Work

The Ticket to Work program gives VR agencies several payment options. An agency's choice of payment systems is an important one, with significant financial implications. This white paper analyzed the experiences of New England states to develop guidelines for VR agencies.

Case Studies on the Implementation of the Workforce Investment Act: Spotlight on Kentucky

Case Studies 1

The implementation of WIA requires major organizational change for employment and training agencies. These publications highlight findings from case studies in three states and identify how states have begun to collaborate and the subsequent impact on people with disabilities.

Case Studies on the Implementation of the Workforce Investment Act: Spotlight on Minnesota

Case Studies 2

The implementation of WIA requires major organizational change for employment and training agencies. These publications highlight findings from case studies in three states and identify how states have begun to collaborate and the subsequent impact on people with disabilities.

Final Regulations Implementing the Ticket to Work and Self-Sufficiency Program (The Ticket to Work Program)

Policy Brief 8

This brief describes the provisions of the final regulation regarding the responsibilities of Vocational Rehabilitation in the statewide workforce investment system and the relationship between VR and the Ticket to Work.

The Extent of Consumer-Directed Funding by MR/DD State Agencies in Day and Employment Services

Research to Practice 30

Individual control over service delivery and life choices is well established as a value in supports for individuals with developmental disabilities. One strategy for expanding choice is mechanisms that allow consumers to direct their funding. This brief reports on the prevalence of these options in state MR/DD agencies for 1999.

Postsecondary Education as a Critical Step Toward Meaningful Employment: Vocational Rehabilitation's Role

Research to Practice 29

Research shows that access to postsecondary education makes an enormous difference in the employability of people with disabilities. This brief focuses on the rehabilitation outcomes of people who received education supports from Vocational Rehabilitation agencies.

National Day and Employment Service Trends in MR/DD Agencies

Research to Practice 28

To what extent have changes in philosophy translated into changes for state agencies and the people they serve? This brief analyzes MR/DD agencies' day and employment service trends from 1988 to 1999 and discusses relevant trends in policy and legislation.

Provisions in the Final Regulations Governing the State VR Program Describing the Interplay with WIA and TWWIIA

Policy Brief 7

This brief describes the provisions of the final regulation regarding the responsibilities of Vocational Rehabilitation in the statewide workforce investment system and the relationship between VR and the Ticket to Work.

Work Status Trends for People with Mental Retardation, FY 1985 to FY 1998

Research to Practice 25

National trends regarding extended employment (sheltered workshops) and competitive employment outcomes from state Vocational Rehabilitation systems between 1985 and 1998.

A Benefit-Cost Analysis Model for Social Service Agencies

Monograph 26

Public policy demands that we look not only at the effectiveness of social service programs, but also at their efficiency-- the extent to which a program's benefits outweigh its costs. This monograph presents a benefit-cost analysis model that considers both monetary and non-monetary factors.

Provisions in the Workforce Investment Act Relating to Nondiscrimination on the Basis of Disability and the Development by the Governor of a Written Methods of Administration

Policy Brief 4

An outline of key provisions in the interim final regulations describing the nondiscrimination and equal opportunity responsibilities of the governor, WIA fund recipients, and programs and activities that are part of the One-Stop system.

Improvements to the SSDI and SSI Work Incentives and Expanded Availability of Health Care Services to Workers with Disabilities under the Ticket to Work and Work Incentives Improvement Act of 1999

Policy Brief 2

This brief gives background information on federal income maintenance and health care programs, and describes the major provisions of the Ticket to Work and Work Incentives Improvement Act.

The Ticket to Work and Self-Sufficiency Program and Established Under the Ticket to Work and Work Incentives Improvement Act of 1999

Policy Brief 3

A description of the major provisions in Title I of the Act, which created the Ticket to Work and Self-Sufficiency Program.

Building Authentic Visions: How to Support the Focus Person in Person Centered Planning

Research to Practice 15

This brief summarizes research on behavior during a planning session that increased or decreased participation of the focus person. Recommendations challenge team members to think about how their own behavior influences the focus person's participation.

Unrealized Potential: Differing Outcomes for Individuals with Mental Retardation and Other Disability Groups

Research to Practice 13

A national study examined job search practices used by community rehabilitation providers and state vocational rehabilitation counselors. Employment outcomes for individuals with mental retardation are contrasted with those for individuals with other disabilities.

Trends in Supported Employment: The Experiences of 94 Community Rehabilitation Service Providers from 1986 - 1991

Research to Practice 4

A follow-back study (data from 1986 and 1991) examined service patterns of community rehabilitation providers for supported employment, competitive employment, and sheltered workshops.

A Preliminary Analysis of the Relationship Between the Temporary Assistance for Needy Families Program (TANF) and the Federal Disability Policy Framework

This paper uses the basic conceptual framework of federal disability policy to identify existing federal policies regarding TANF and the needs of persons with disabilities.

A Preliminary Analysis of the Relationship Between the Workforce Investment Act and the Federal Disability Policy Framework

This paper uses the basic conceptual framework of federal disability policy to identify Department of Labor policies regarding the needs of people with disabilities under the Workforce Investment Act.

Beyond Demographics: Strategic Responses to the Changing Workforce

This summary of a national summit on workforce demographics contains strategies that employers and policymakers felt may address challenges and help support people with disabilities in employment.

Negotiating the Landscape: The Path to Employment for Individuals with Disabilities in the TANF System

Monograph

This monograph examines the impact of welfare reform on individuals with disabilities in the Temporary Assistance for Needy Families system. Study findings map a path from welfare to work, describe variations on this path for individuals with disabilities, and consider a range of supports to address barriers.

Working Together to Convert the Last Sheltered Workshop in Vermont to Individualized Supports

Vermont's Division of Disability and Aging Services and Division of Vocational Rehabilitation worked with a local service provider to convert its congregate day services to community employment.

The National Survey of Community Rehabilitation Providers, FY2004-2005 Report 1: Employment Outcomes of People with Developmental Disabilities in Integrated Employment

Research to Practice 44

Where do people with mental retardation and developmental disabilities work? What are their hours, wages, and benefits? This brief covers partial results from a survey that gives a snapshot of the outcomes for recently employed people with developmental disabilities.

Pushing the Integrated Employment Agenda: Case Study Research in Washington State

Case Studies 15

This is the second in a series of publications highlighting findings from case studies in three states that are recognized as high performers in integrated employment. Respondents discuss their success and how they handled challenges.

Employment Outcomes for People with Diabetes in the Vocational Rehabilitation System

Data Note 2, 2005

Approximately 18 million people in the U.S. have diabetes. This Data Note examines the employment hours and earning outcomes for people with diabetes who received VR services in 2003.

The National Survey of Community Rehabilitation Providers, FY2002-2003, Report 2: Non-Work Services

Research to Practice 36

The second in a series exploring the services people with developmental disabilities receive from community rehabilitation providers (CRPs). Despite recent ideological emphasis on work, the majority of CRPs continued to offer non-work programs and a substantial proportion of the people they served were involved in those programs. Overall, the findings raise questions about CRP commitment to community integration.

Local Vocational Rehabilitation Interagency Agreements for Employment: Partners, Collaborative Activities, and Impact

Research to Practice

Federal legislation and state policies increasingly mandate or encourage interagency agreements and collaboration. This study examined the content and impact of interagency agreements between the local office of VR and the following local state agencies for FY1999: Mental Retardation/Developmental Disabilities, Mental Health, local schools, and Temporary Assistance to Needy Families.

From the Field

By combining financial resources, the Minnesota Rehabilitation Services and Department of Mental Health created the Coordinated Employability Projects to expand employment services for people with mental illnesses. Two members of the team discuss the value of this collaboration and present challenges, strategies, and outcomes that have strengthened activities between their two agencies.

From Paper to Action: State-Level Interagency Agreements for Supported Employment of People with Disabilities

Monograph 32

The second of three studies conducted that investigated the extent and role of interagency agreements between state agencies that fund and provide supported employment supports and services for people with significant disabilities.

Evaluating Your Agency and Its Services: A Checklist for Job Seekers with Disabilities

Tools for Inclusion 16

It is important to evaluate employment services and decide if you are getting the results that you are looking for. You should have high expectations! If you are currently using an agency for help with employment, this checklist can help you make sure you are getting what you need.

One-Stop Career Centers and the New Ticket to Work and Self-Sufficiency Program: Access for All in Workforce Development

OneStops.info Brief 2

This edition of OneStops.info gives an overview of the major provisions in the final regulations implementing the Ticket to Work program, and describes the factors a One-Stop may want to consider before determining whether and how to get involved in this new program.

Developing Interagency Agreements: Four Questions to Consider

Institute Brief 14

Recent legislation emphasizes collaboration between state agencies. A good interagency agreement is one tool that can assist collaboration and promote systems change. Researchers offer four important considerations for an effective agreement and a worksheet for agency personnel.

Conversion to Integrated Employment: Case Studies of Organizational Change Volume 3

Research Report 30

Case studies of organizations that closed a sheltered workshop or segregated program and replaced it with integrated employment or other community-based activities for individuals with disabilities. These monographs analyze the change process to help other agencies pursue a similar goal.

Vocational Rehabilitation Outcomes for People with Mental Retardation, Cerebral Palsy, and Epilepsy: An Analysis of Trends from 1985-1998

Monograph 29

This monograph examines trends in competitive labor market and sheltered workshops from state VR agencies between 1985 and 1998. Findings include increased competitive labor market closures and supported employment services, with a decrease in sheltered workshop closures.

WIA and One-Stop Centers: Opportunities and Issues for the Disability Community

Institute Brief 13

This brief gives a basic overview of the act and examines its impact on the lives of people with disabilities as well as the systems and organizations that assist them.

Time Limits, Exemption, and Disclosure: TANF Caseworkers and Clients with Disabilities

Research to Practice 24

Findings show that welfare caseworkers experience unique challenges when supporting welfare recipients with disabilities, including time limit pressures and conflict over exemptions. The brief includes a resource list for caseworkers.

Emerging Disability Policy Framework: A Guidepost for Analyzing Public Policy

Iowa Law Review

This article provides a framework consistent with the "new paradigm" that can be used to design, implement, and evaluate public policies and programs to ensure meaningful inclusion of people with disabilities.

People with Disabilities: Having a Voice in the Creation of the New Workforce Investment System

Tools for Inclusion 11

This publication informs people with disabilities and advocates about the opportunities available for input into WIA implementation at the state and local level.

Working It Out: Workplace Experiences of Individuals with HIV and Individuals with Cancer

Research to Practice 21

This brief describes the experiences of individuals with these illnesses, underlines similarities and differences between the two groups, and provides strategies for disclosure, support, and personal advocacy in the workplace.

Provisions in the Workforce Investment Act Describing the Interplay Between Workforce Investment Systems and Vocational Rehabilitation Programs

Policy Brief 1

This brief identifies the sections in Title I of the Workforce Investment Act that specifically reference the state VR program, individuals with disabilities, and organizations representing individuals with disabilities.

The Successes and Struggles of Closing a Facility-Based Employment Service

Research to Practice 20

A brief overview of findings from the Conversion to Integrated Employment monographs.

Disability Organizations' Perspectives on the Needs of Youth with Disabilities Who Are Runaway or Homeless

Research to Practice 16

Findings from a national survey of state-level disability organizations on issues regarding runaway or homeless youth who have disabilities.

Conversion to Integrated Employment: Case Studies of Organizational Change, Volume 1

Monograph 21

Case studies of organizations that closed a sheltered workshop or segregated program and replaced it with integrated employment or other community-based activities for individuals with disabilities. These monographs analyze the change process to help other agencies pursue a similar goal.

A Description of the Workforce Investment Act from a Disability Policy Perspective

This paper describes the major sections in title I of the Workforce Investment Act and the implementing regulations and guidance issued by the Department of Labor to highlight key references of particular relevance to persons with disabilities.

VR Outcomes for People with Spinal Cord Injury

Data Note 4, 2006

An estimated 250,000 people live with a spinal cord injury (SCI). In 2004, 2382 individuals with SCI achieved successful rehabilitation with the support of state vocational rehabilitation agencies. This Data Note examines their outcomes. Data set: RSA (VR).

Taking the Mystery Out of Customer Service

Institute Brief 18

With the current emphasis on universal access to employment services for all members of the community, the workforce development field needs to evaluate service delivery. A "mystery shopper" program is one of many evaluation tools available to ensure continuous quality improvement and customer satisfaction. This technique allows organizations to collect data on the experiences of One-Stop Career Center customers from the customer perspective. The brief includes a sample shopper questionnaire.

State Agency Systems Collaboration at the Local Level: Gluing the Puzzle Together, The Staff Perspective

Research to Practice 34

Some states acknowledge the benefits of interagency collaboration but have trouble putting it into action. ICI researchers worked with local offices to help them improve the One-Stop Career Center network for people with disabilities. This brief gives an "in the trenches" view of tools that worked.

Conversion to Integrated Employment: Case Studies of Organizational Change, Volume 2

Monograph 22

Case studies of organizations that closed a sheltered workshop or segregated program and replaced it with integrated employment or other community-based activities for individuals with disabilities. These monographs analyze the change process to help other agencies pursue a similar goal.

Multiple Perspectives on Implementing the Rehabilitation Act Amendments of 1992

Research to Practice 3

This summary of a qualitative study reports the results of focus groups with administrators and counselors in Massachusetts's vocational rehabilitation agency. The findings highlight differences in perspectives on how the 1992 Rehabilitation Act Amendments have been implemented.

National Study of Day and Vocational Services for Adults with Disabilities in State Mental Health Agencies: Report of Data from FY 1993

Monograph

Fifty state mental health agencies and DC reported on their day and vocational service systems, including people served, data collection, referrals and discharge placements, and commitment to expansion of integrated employment. Results revealed a limited focus on vocational outcomes.

Doing It Better: Better Practices in Employment for a State/County Department of Mental Retardation/Developmental Disabilities

Monograph 16

These monographs reflect what ICI has learned about practices that influence employment outcomes for people with intellectual or developmental disabilities (Doing it Better) and people with psychiatric disabilities (Managing Employment with Care). They are designed with funders and program administrators in mind and include recommendations for program design, outcome indicators, and monitoring.

Managing Employment with Care: Better Practices in Employment for a State/County Department of Mental Health

Monograph 17

These monographs reflect what ICI has learned about practices that influence employment outcomes for people with intellectual or developmental disabilities (Doing it Better) and people with psychiatric disabilities (Managing Employment with Care). They are designed with funders and program administrators in mind and include recommendations for program design, outcome indicators, and monitoring.

ICI: promoting inclusion for people with disabilities