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Publications related to Direct support professionals

Access for All: A Resource Manual for Meeting the Needs of One-Stop Customers with Disabilities

Resource Guide 6

This comprehensive manual is designed to enhance the ability of One-Stop Career Centers to meet the needs of people with disabilities, and provides practical information on a variety of topics, including etiquette; job development and accommodations; working with the disability service system; legal guidelines; and extensive resources.

Effective Customer Service Delivery in Employment Support: Finding a Common Ground Between Guided and Self-Directed Service Delivery

Research to Practice 26

An ICI study analyzed the experiences of individuals who successfully found jobs through agencies and discovered five characteristics of effective employment services. This brief describes guided and self-directed approaches and provides recommendations for agency staff.

Stories of Success: Using Networking and Mentoring Relationships in Career Planning for Students with Disabilities and Their Families

Tools for Inclusion 12

This brief gives examples of how students and families have successfully used networking and mentoring to learn about jobs and find employment, and gives students tools to build and use their personal networks throughout the career planning process.

One-Stop Centers: A Guide for Job Seekers with Disabilities

Tools for Inclusion 10

General information about the One-Stop system and answers to specific questions individuals with disabilities may have about One-Stop services.

Demystifying Job Development: Field-Based Approaches to Job Development for People with Disabilities

Resource Guide

Developing new job opportunities remains one of the most difficult tasks for employment professionals. This book provides the core strategies to successfully place people with disabilities in quality community jobs, highlighting social inclusion and natural supports, and focusing on what each person wants to do and can do now, rather than on what they need to change to become "job ready."

ICI: promoting inclusion for people with disabilities