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CRP Promising Practices

Given the national landscape and the emphasis on community employment opportunities for individuals with intellectual/developmental disabilities (IDD), this webpage focuses on community rehabilitation providers (CRPs) engaged in practices that reflect individual integrated employment as a priority outcome. By spreading the word about these promising practices, we hope to maximize the capacity of CRPs to present integrated employment as the preferred option for their customers.


We are always looking for new CRP promising practices!

If you know of innovative initiatives, strategies, or activities occurring at a CRP near you, and you would like to nominate a practice, please contact: Jennifer Bose

cover of CRP brochure

Download our CRP Promising Practices brochure.

Tell us about new and creative provider-level promising practices that increase access to integrated employment for individuals with IDD!

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Agency culture

A shared philosophical belief that integrated employment should be the preferred outcome and that opportunities for employment should be available to everyone interested in working.

KFI in Maine: Making Mission-Driven Choices About Funding and Service Innovation

New England Business Associates (MA): Everyone is Job-Ready

Services and service innovation

Optimum use of the resources available to encourage creative employment support strategies; openness to risk-taking and the organizational flexibility to take action when innovation emerges.

Lending Works from Progressive Employment Concepts (CA): Helping Business Owners Find Start-Up Capital

LaunchAbility Academy Training Program (TX): On-Site Training to Improve Employment Outcomes

Customer focus and engagement

A consistent emphasis on the needs of customers including individuals, families, schools, employers and other community partners.

Able Opportunities and the Work Independence Network (WA): Creating an Individual Placement Model Focusing on the Needs of Both Job Seekers and Employers

Communication of goals and expectations

Practices that exemplify shared, multi-level, multi-stakeholder communication as the norm, as well as timely and appropriate communication of core organizational values and message.

Job Squad, Inc. (WV): A Blog that Conveys the Importance of Community Employment

Partnerships and collaboration

Emphasis on multi-stakeholder relationships and outreach.

Via of the Lehigh Valley (PA): Partnership with Local Schools to Provide Customized Employment

Employment performance measurement, quality assurance, and program oversight.

Collection and use of data as a strategic planning tool and for self-assessment to further goals, monitor success and implement changes.

Work Inc. (MA): Using Data to Track Job Development Activities During Organizational Change

Staff Qualifications and Knowledge

Staff training and opportunities for professional development in evidence-based job placement strategies, up-to-date knowledge of local employment and disability resources, service innovations, employment programs and legislation.

LCS in WI: An Organizational Investment in Capacity-Building and Staff Training

ICI: promoting inclusion for people with disabilities